Sales Associate
Portmore - Contract - Base Salary: JMD $75,000 per month plus performance-based commission
Swizz Digital is seeking a motivated Sales Associate to help drive revenue growth and build lasting client relationships across our print, branding, and website services. You'll work closely with new and existing clients by responding to enquiries, following up on quotations, identifying new business opportunities, and helping convert leads into sales. This role also requires collaboration with our production team to ensure projects are completed successfully. We maintain a professional yet approachable work environment that values honesty, accountability, teamwork, continuous learning, and the delivery of exceptional customer experiences.<div><br><div>Key Responsibilities <ul> <li> Follow up on customer enquiries and quotations </li> <li> Contact prospective and existing clients by phone </li> <li> Convert leads into confirmed orders </li> <li> Communicate professionally via phone, email, and WhatsApp </li> <li> Build long-term client relationships </li> <li> Identify upselling and repeat business opportunities </li> <li> Coordinate with production and web teams </li> <li> Provide outstanding customer support </li> <li> Maintain accurate customer records </li> <li> Assist with order coordination and project follow-up</li></ul><div>Additional Responsibilities <ul> <li> Assist with production tasks when required </li> <li> Help prepare customer orders </li> <li> Operate office printing equipment after training </li> <li> Support the team during busy production periods</li></ul><div><br></div></div></div></div><div><span>Ideal Candidate </span><ul> <li> Minimum one year of sales or customer-facing experience </li> <li> Excellent communication skills </li> <li> Comfortable making outbound calls daily </li> <li> Strong problem-solving skills </li> <li> Professional and emotionally mature </li> <li> Organized and detail-oriented </li> <li> Self-motivated </li> <li> Willing to learn </li> <li> Team player </li> <li> Open to constructive feedback</li></ul></div>